Here's what our clients say
This is a full list of all reviews that Indalo Transport has ever received.
All entries on this page can be verified on request – just send an email to info@indalotransport.com, and a copy of the original review or survey entry will be sent to you.
“Moving during a pandemic isn't ideal
but Indalo Transport were efficient and also nice people to deal with, this helped a lot.” “I was speaking by phone with a custom agent and during the conversation, the agent recommended Indalo Transport to us.” “The company and Mick Cox have been extremely serious and efficient doing their job at all times. Whenever we had a doubt, he answered and explained things to us very clearly.” “Ours was not a straightforward move what with buyers and seller pulling out! But you were on time everytime, you were patient with the goalposts moving, the boys were polite, mannerly and friendly - we have no complaints at all about the service - well done everyone”
Survey Feedback Aug 2021
“A smooth and efficient service from UK to Spain.
Good comms throughout. Thanks to Mick and the team for getting our personal stuff here for us. No hesitation in recommending!
Fran, 5th Aug 2021
“Excellent advice and service.
Great attention to detail by Mick, which resulted in no import duty needing to be paid. My belongings arrived on time and great care had been taken of them between pick up in UK and delivery to Mojácar. Thanks again and would definitely use Indalo Transport again and highly recommend.” “Used twice. Very professional. Just recommended to a friend who is also using them now.”
Survey Feedback, Jul 2021
“Just wanted to drop you a line to say thanks to you & your team for an excellent job
moving our Jacuzzi & other furniture from the Netherlands to Macenas. Your team were just great in every way leaving Jane & I nothing to worry about, they just arrived & did “everything” then departed after ensuring that we were both happy with the location of all of our items in our Villa. Please pass on our thanks to them as it took all of the pressure & stress away from us.
Steven Thompson, 14th Jul 2021
“Mick Cox was the most kind, helpful and patient person to me
would recommend him and his team anytime”
Trading Standards May 2021
“Just to say that Indalo helped with all kinds of advice
and tips from the outset when we needed to ship some items to Spain. Once started Indalo were thoroughly professional from beginning to end and all our belongings arrived in Spain in perfect condition.”
Alan Phillips, 21st Jun 2021
“Indalo Transport are a professional company
that deal with every aspect of the move from collection, to storage and delivery. Our move from Swansea UK to Torrevieja Spain was seamless. Professional, knowledgable and courteous staff. The complex issue of the paperwork which has arisen since Brexit was handled by Mick Cox who advised on the necessary paperwork required for the Transfer of Residency. I was kept informed throughout the process and was confident I had made the right choice of removal company. Received all my belongings on time and all in A1 condition. Price was as quoted - no unexpected extras. I can highly recommend Indalo Transport. Don't settle for anything less, a 5***** service from a company that is on point for any concerns one might have. Thanks to Mick Cox and his staff. Gracias!”
Phillip John Rees, 19th Jun 2021
“Very professional and helpful.”
Survey Feedback, Jun 2021
“The guys did a great job moving our home,
they worked very hard & were a great bunch.”
Judy Bird, 19th Jun 2021
“You always give a good service !!! Thanks”
Catharina Musters, 19th Jun 2021
“Mick was the most helpful, kind and patient person to me,
every email I sent was answered immediately, great service given by a very good team.”
Linda, 19th Jun 2021
Mick answered every question (and there were many, trust me) promptly and efficiently.
His team arrived on time to collect our removals and did it all with a smile and unwavering humour. Due to Brexit and new regulations, our furniture had to be stored awaiting customs clearance, which Mick did free of charge without hesitation. Our belongings arrived on time and Mick unloaded everything, again with a smile. He assembled my son's bed and offered to help with anything else if needed. The whole process from beginning to end was seamless and although slightly more pricey than other companies, the service was well worth the money.”
Trading Standards May 2021
“Mick really helped me out of a tight spot in the UK
and within 3 days of contacting him had arranged for another company to temporary move and store my boxes until he was able to collect and ship and store in Spain for me. I have since recommended to friends who are also delighted with the efficient and professional way Indalo have moved their possessions, Mick certainly knows his stuff, a great and trustworthy company to deal with.” “Safe friendly secure reliable service And mick is such a nice guy nothing is too much trouble kept me informed every step of the journey very pleased” “Daniel and Michael were very professional, helpful, efficient and caring! The whole moving experience was top notch. I won't hesitate to recommend your services, thank you.”
Survey Feedback, May 2021
“Indalo Transport provided a totally professional service for us.
All the guys arrived on time with a smile and got straight to work. Care was taken with every item and before we knew it the house was empty, all loaded up and taken into their storage facility. Communication from Mick and Paul on the details was second to none ..... thanks to all the team and see you all again when we find our next home!”
Frank & Sue, May 2021
“We have had an excellent service from start to finish.
Mick has been helpful and polite, even when he had a 3-day delay at Spanish customs. He is not the cheapest, and he will tell you that at the outset, but we have now unpacked all our possessions, and not one breakage. I would thoroughly recommend Indalo Transport.”
Simon Byng, 17th May 2021
“Very efficient from start to finish,
emails kept me up to date on progress. Given personal help in Spain to access paperwork requested. On the UK side I was told the removal men were pleasant and very organized. When they delivered my belongings in Spain again they were efficient and very friendly. Would recommend the company.”
Lesley Simkin, 14th May 2021
“Excellent in every aspect”
Trading Standards Apr 2021
“If you are considering a cheap man in a van the chances are it'll never get past customs.
Indalo are your guys for import / export” “Very efficient. Everything well packed. Good staff Excellent communication” “The two gentlemen were extremely polite & helpful.They remained cheerful throughout the day considering they were up & down steps .. I'd highly recommend them …” “From the moment I got in touch with you, you were extremely helpful, kind and patient! You made the whole process easy and with the utmost professionalism. I can't thank you all enough, the entire team was fantastic and I would definitely recommend you. Thank you Indalo”
Survey Feedback Apr 2021
“Indalo is still the best international moving company and I will continue to recommend you all”
Linda Kelsey Foster, 23rd Apr 2021
“Indalo Transport were fantastic. Easy to contact and reply very quickly.
Mick was very flexible and accommodating. The team were pleasant, professional, reliable and really went above and beyond. An extremely good service, highly recommend them.”
Anouska, 1st Apr 2021
“Indalo Transport provided a world class exceptional service.
Our prized possessions including some very delicate pictures were carefully wrapped and nothing was too much trouble for either the pick up or delivery teams. Our shipment arrived in perfect order and the team was very patient with instructions on which rooms each item was to be stored. The vehicle was brand new and spotless. The teams observed social distancing and hygiene rules. And they even helped me put together a complicated piece of technical equipment which was not within their brief. Nothing was too much trouble and they went well over and above the norm. Communication was excellent and we were kept informed of every step in terms of timings of pickup and delivery and also being given the names of the teams.”
Survey Feedback, Mar 2021
“And we’re never Moving again!!! (Famous last words!)
Thanks for everything Mick - we are so glad we chose you. And we did that mainly on reading/hearing such positive recommendations and also your very speedy response to our enquiry. Well done!
Deb Turner, 14th Mar 2021
“Very pleased with Indalo from initial prompt response
with quotation through to very efficient completed removal. Mick & Daniel our removal guys were very good and helpful. I wouldn't hesitate to recommend Indalo in the future.”
Steve Turner, 13th Mar 2021
“Indalo Transport carried out our move in Spain in a very professional manner.
The operatives were polite, considerate and efficient. The vehicle was clean. The move went smoothly and well thanks to Indalo Transport highly recommended.” “Very happy with Indalo Transport, especially with Mick. The communication was quick and easy, Mick was always responsive and provided us with a bunch of tips to ensure our move was smooth! Due to brexit, he found an alternative way via a partner company so that our move didn't have to leave the EU, guaranteeing it was faster to arrive from Ireland to Spain!”
Survey Feedback, Mar 2021
“Brilliant service, nothing too much trouble from the really friendly guys,
would thoroughly recommend this company.”
Survey Feedback, Jan 2021
“The service provided by Indalo Transport has been excellent.
I had left it rather late contacting Mick to arrange the transport of our belongings from the UK to Spain and although he explained that they were extremely busy, he was able to accommodate us. The guys who came to collect our belongings were very friendly, polite and professional, recording every box and packing them into the transport crates with care. Mick kept us informed where our belongings were and when the time came for them to be delivered the guys from Indalo Transport who brought them were again very friendly, helpful and professional, arriving at the arranged time. Overall I have been very pleased with the service provided by the team at Indalo Transport and I wouldn't hesitate to recommend them to others for an international move.
Andy Kiff , 24th Dec 2020
“I am very pleased with the service I had with all your staff. A big thank you.”
Mrs A. C . Frost, 21st Dec 2020
“Well done Mick and team both in Spain and here in the UK.
You arrived ahead of schedule to unload our furniture and boxes into our new home, a daunting task achieved with a smile even whilst under pressure. Thank you so much for your wonderful service carried out with smiles all round. Both your UK and Spanish teams are a credit to you and your company. Thanks,”
Linda Hawkswell, 20th Dec 2020
“Used Indalo Transport twice now, and expectations were exceeded on each occasion.
First class service by very experienced and efficient people.”
R.W.Woodall, 20th Dec 2020
“Wow !!!!! What a great team. We thank you so much for the removal & delivery
of our “worldly” goods. In spite of the weather, we had the best day. You & your team are fantastic and we will certainly be recommending you on. Today made our 37th Wedding Anniversary so special. Brilliant job. Much appreciation to such an amazing crew. I cannot Thankyou enough. Apologies for lack of kettle - hope the tea & coffee from pots & pans of water were ok. We are so looking forward to this next venture in our many years together. You all made today extremely special to us both. Our very best wishes to you all from a very happy couple,
Andy & Ness Money (and the doggies) 💕🐾🐾, 11th Dec 2020
