Here's what our clients say
This is a full list of all reviews that Indalo Transport has ever received.
All entries on this page can be verified on request – just send an email to info@indalotransport.com, and a copy of the original review or survey entry will be sent to you.
“Second time using Indalo for us
and again they were absolutely brilliant! We won’t be moving again, but would highly recommend them to anyone who is. Everything arrived in perfect condition and in good time. Extremely helpful and polite team. They made the Admin involved in a move from Spain to UK painless. A++”
Jenny, Godalming 9th Jul 2023
“Absolutely 100% service.
From the video call survey (as I was in uk) Arranging collection time to suit me able to get over to Spain. (Not that it was necessary but I needed to be in Spain to tie up other things) The inventory and packing a few bits as I'd done the majority a long time before. Being kept up to date with delivery etc. Really friendly, professional and reliable from everyone involved from phone calls, collection and delivery. Thank you so much for making it a very easy experience, really appreciate it.”
Di Sullivan 7th Jul 2023
“Faultless service as always,
Bright happy guys that can't do enough to make your move a smooth experience. I wouldn't hesitate to use you again but I'm not moving again, ever!!
Sharyn Matthews 24th Jun 2023
“The two gentlemen who packed our belongings were very helpful,
making sure everything was wrapped well to prevent breakages. When unpacked all items, including crystal glasses, were in perfect condition. Thank you Indalo.” “Really excellent, personal and responsive service. We needed assistance fairly urgently and the response was both prompt, honest and professional. Would definitely recommend.” “Very helpful admin staff. Good Communication and updates timely. Delivery driver very helpful and easy to deal with.”
Survey feedback Jun 2023
“All of the team were very friendly and professional
from the beginning which led to a relatively stress free move. We would certainly use and recommend this company again.”
Ken Bullock 2nd Jun 2023
“The men were very chatty and polite
great group of workers Thanks Guys for everything”
Robin Smith 31st May 2023
“Mick was absolutely brilliant from start to finish,
very knowledgeable and informative about the post-brexit regulations, and never failed to respond to queries very quickly. Indalo made our move from the UK to Spain quick, easy and painless! The team on both sides of the shipment, collection and delivery, we're also fantastic. Punctual, professional, and really good guys! Thank you Mick, and thanks to your team.”
Tobin and Azahara 21st May 2023
“They came at the time they were supposed too
nothing was to much trouble for them, they worked efficiently and were very cheerful as they worked, they finished the job in double quick time and everything was put in place at the new house, wouldn’t use anyone else. Thanks a lot boys”
Elvet & Janette Morgan 21st May 2023
“I was very impressed by the professionalism
of Steve and his team. From the moment of quote through to completion of the move, I had the utmost confidence. Thank you - a great job.”
Sara Campbell 13th May 2023
“First class service. The team of men are exceptional.
They are attentive from day one of delivering what you need. Very professional and caring. Helped in so many ways to make the best of moving which is extremely stressful.” “Thank you Indalo I will happily recommend your Company.” “Thank You for fantastic service could not have been any batter.” “I have used you guys before, And if I have to I will again. Efficient polite and very accommodating.” “Mick and his team were very professional at all times. We had a long wait to move to Spain and furniture was in storage and was looked after in the best possible way. Communication was clear at all times and we felt assured that our belongings were being looked after through the whole process.”
Survey Feedback May 2023
“Steve, Mike and Neil could not have been more helpful
They made what could be a very stressful day go smoothly and calmly.”
Phil Dixon 22nd Apr 2023
“I thought you were very efficient,
and planned the pick up and delivery to suit our time frame. The delivery man was very hard working and careful with our possessions. Thank you” “This Company was a life saver for me as our shipment from Fuerteventura arrived before we completed our new apartment. 100% efficient and I’d highly recommend them.” “Great service - all done in good spirit.” “Indalo have provided an excellent, friendly and helpful service going above and beyond all our expectations. A Big Thank You to all the Staff”
Survey Feedback Apr 2023
“Very professional and efficient.”
Ann Murray, 2nd Apr 2023
“From the time we spoke to Mick Cox
and Paul Burt we knew that we had made the right choice of company. They were very professional and friendly and put our minds at ease with moving all our possessions to another country. We never had any problems communicating with them at any stage of our dealings with them for both storage and moving our possessions. The actual furniture delivery was dealt with by four very friendly and hardworking men who were very helpful and nothing was too much trouble for them when bringing the items to any specified room. All-in-all 10 out of 10.”
Tom & Sue Power, 19th Mar 2023
“All the guys are very friendly and helpful,
service was fast and reliable, would highly recommend.......Jackie”
Survey feedback, Mar 2023
“First class service, could not have found better
friendly and polite throughout, no damages or losses, highly recommendable.”
Steve Kirk, 5th Mar 2023
“Top service from initial enquiry to delivery.
It was a pleasure dealing with the staff who responded to any enquires promptly and were so helpful. Nothing a bother. Reasonably priced first class service. Highly recommended.” “We cannot thank the Indalo team enough for the service they provided. We moved house, region to region and their super flexible service they provide along with their professional team made the whole process much easier. Many thanks Indalo Transport, I recommend you 100%.” “Good service, excellent care of items, easy to contact.”
Survey feedback, Feb 2023
“Indalo Transport are extremely professional
and we had every confidence in them. They did a terrific job for us and we appreciated the removal team who did their job with a sense of humour which made it all so much easier.”
Hazel and Chris Nuttall, 1st Feb 2023
“Mick and his colleagues were very helpful and careful
with our belongings. They arrived in the UK beautifully packed and clean after 9 months storage. I must also say the same about the UK end of the chain. Could not fault anything about the move.”
Mike Powell, 20th Jan 2023
“all the staff were great very helpful all safely delivered”
Tony Coffey, 22nd Dec 2022
“Very helpful and friendly team.
Looked after our delicate items very well.”
Rick & Midge Bullock, 16th Dec 2022
“Dear Mick, A note to let you know how pleased I have been with the service
from Indalo Transport both before the move, the pack up and the delivery. I’ve done 24 international moves in my life and I can honestly say that this was the best and even most enjoyable! If a house move can ever be enjoyable. You have a great team. They work well together, flow to the work, help each other and are happy and cheerful to be around. The pack up crew went out of their way to help. The dismantling of the fridge delayed them significantly but they kept going with cheerful determination. The move in crew struggled up two flights of a spiral staircase to get my boxes to the only storage space available. It was a big ask. They were exhausted and stayed to the end to get the van emptied and my boxes where I needed them. Each one of these people is gold for your business and a real competitive advantage for you. I have had a couple of dreadful moves and the difference every time was the quality of the team impacting on the service the customer ie me, experienced. I have one suggestion which Ray tells me is being fixed for the future. The suggestion is there should always be one team member who both packs and unloads. The sense of ‘unloading blind’ because no one had packed it felt like something which would have helped the process. The boxes I have unpacked were very well done and I am sure the rest will be too but I haven’t unpacked all the boxes yet. I’ll let you know if there is anything amiss.
Many thanks again and please convey my gratitude to the team.
Kind Regards, Jane”
Jane Reay Jones, Email 10th Dec 2022
“A great level of service during the collection process in Spain
and the delivery service in the UK. Mick not only delivered our boxes but also loaded them into our storage unit. Highly recommended.
Dennis and Sandy Martin, 7th Dec 2022
“The service provided by Indalo Removals was world class from beginning to end.
Communication with Paul was excellent during the planning stage when 15 yrs of contents had to be packed in preparation for a stress free removal. When the big day came it was a painless experience with Steve, Daniel & John's wealth of experience allowing me to relax and let them do what they are great at. Mike & Neil provided great back up for the delivery of our plants to the rooftop solarium which was achieved with great determination to finish the job successfully. Such a brilliant team lots of light hearted banter going on while they work. Please note, have the kettle handy, Steve takes his coffee with milk no sugar, Daniel coffee milk one sugar, John tea milk no sugar.”
Daniel McGrory, 6th Dec 2022
“I am very pleased with your service
at Indalo Transport I would certainly recommend them very helpful and polite.”
Barbara Cullen, 15th Nov 2022
“We really can't thank you enough,
we had 4 men and they are all a real credit and asset to your company, they couldn't do enough for us, nothing was too much, they took such great care of all our belongings and such a happy team. We had a completely stress free move and that is totally due to your fantastic team. Thank you so much” “Very efficient friendly people.” “Made everything clear and an extremely helpful and pleasant group of people” “The removal men were exceptional, nothing was too much trouble excellent service.” “Does exactly what it says on the tin” “Mick your service is second to none, from start to finish, Paul and the rest of the team in Spain could not have done anymore for us, the team in the UK were equally as good. Thank you all it was a truly brilliant service.”
Survey feedback Nov 2022
“Superb service. Quote made with all items photographed
which prevents disputes later. Preliminary packing at house, quick and easy. All paperwork done for us. Packing when received in UK was so well done. One item was damaged though. Highly recommend Indalo Transport. The extra charge for packing and doing paperwork was really worthwhile. There was a sudden surcharge for diesel but that was understandable in the circumstances.”
David Clark, 5th Nov 2022
“Fantastic service from start to finish,
friendly, polite, professional. ‘Done what it said on the tin’. We have had to move home several times both in UK and to Spain and this is the best company we have had.”
Richard & Carole Goodison, 3rd Nov 2022
“I found everyone really helpful.
I was very anxious as doing it myself but they assured me these and on the day turned up on time and exceeded my expectations” “Thank you so much for making my move over so easy, you are so accommodating and extremely professional many thanks again Jo Bradley”
Survey feedback Oct 2022
“All my fragile and valuable items were neatly packed
so that nothing can happen to them, should this happen unexpectedly. On the day of delivery I was called by the driver and informed of the time. They are neat, friendly men. In consultation with me, they unloaded the things and put them at their destination inside my house. I am very satisfied with Indalo Transport! A thank you also to Mick and Paul!”
Gerda Mureau, 2nd Oct 2022
